Recent Posts

Storm Damage in your home?

8/1/2018 (Permalink)

Storm Damage Storm Damage in your home? Did a storm damage your home? Are you overwhelmed with damage? Give SERVPRO of Lawrence/ Ottawa a call and we will "Make it like it never happened"

Storm Damage in your Home? Call your local SERVPRO

Storms and inclement weather in the Midwest can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO Franchise Professionals offer 24 hour emergency service 365 days per year.

Water Damage Restoration Process

  • Call SERVPRO of Lawrence/ Ottawa
  • Inspection and water damage assessment
  • Water Removal/ Water Extraction
  • Drying/ Dehumidification
  • Cleaning/ Sanitizing
  • Restoration

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. They utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Water Tips

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Call SERVPRO of Lawrence/ Ottawa at (785) 690-7373

It's the Water you don't see

7/31/2018 (Permalink)

Water Damage It's the Water you don't see This is a Moisture Meters similar to the ones your SERVPRO Franchise Professionals will use.

It’s the Water you don’t see   

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO Franchise Professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

             Your local SERVPRO Franchise Professionals will answer your call with fast action and a full arsenal of drying equipment. Here are a few tools the technicians will use on your job.

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO Professionals to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Professionals can calculate and create an environment most efficient for drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Foggers SERVPRO Franchise Professionals use a few different foggers. Foggers are used for deodorizing, injecting fungicides and disinfectants for structures, garments, automobiles and other places where cleaning cannot be reached.  

Managing Mold

5/24/2018 (Permalink)

Managing Mold

            When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your local SERVPRO Franchise Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

            Inspection and Damage Assessment: Once you call your local SERVPRO Franchise Team they will inspect your property carefully for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

            Air Filtration: After placing containment to prevent the spread of mold growth SERVPRO will use specialized filtration equipment to capture microscopic mold spores out of the air. Technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

            Removing Mold and Mold-Infested Materials: The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti-fungal and anti-microbial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. SERVPRO Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold.

            Your local SERVPRO Franchise Professionals understand mold and mold growth and have the training and equipment to remediate mold in your home and business.

            Contact your local SERVPRO for any questions or concerns about mold growth in your home or business.  

SERVPRO Emergency Ready Profile

5/17/2018 (Permalink)

The SERVPRO Emergency Ready Program

            The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are “Ready for whatever happens”.

            In the event of an emergency, the SERVPRO ERP, can help minimize business interruption by having an immediate plan of action in place for your facility. The Emergency Ready Profile is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations, and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information anytime using your smartphone or tablet.

            The ERP establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 40 years’ experience and a System nearly 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

            50%: The percent of businesses that may never reopen after suffering a disaster.

            Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

           The ERP is a no cost assessment, all it requires is a little time, making a great value that could save a lot of time in the future. Call your local SERVPRO Franchise Professional to establish your Emergency READY Profile.  

May is National Building Safety Month

5/12/2018 (Permalink)

May is National Building Safety Month                   

Building Safety Month- in its 38th year- is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in the building construction and design and the safety community. Building safety month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on “what it takes to create safe, resilient, affordable, and energy efficient homes and buildings,” according to the ICC website.

The theme for 2018 is Building Codes Save Lives with a focus on safer communities over the five weeks of May. One of the topics highlighted during the third week of the month is Protecting Communities from Disasters. The general public may not be aware of how codes and code officials “improve and protect the places where we live, learn, work, worship and play,” and this month can certainly improve that awareness and educate communities on this topic!

Consider building or retrofitting to create a tornado-safe rom in your home. Follow ICC/NSSA 500 Standard for detailed construction information and to ensure you have achieved the highest level of protection for your family.

                Go to iccsafe.org for Important Tips from the ICC.

Improve your air quality

5/8/2018 (Permalink)

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the duct work in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminates such as mold, and irritating dust throughout your building or home.

A routine part of your local SERVPRO Franchise Professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and duct work clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help you save money.

The SERVPRO Duct cleaning system is proven and cost- efficient.

  • The process begins by using patented equipment
  • A powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16- gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the airstream
  • Filters will either be cleaned or replaced to remove odor and dirt

For more information on duct cleaning or to schedule an appointment, contact your local SERVPRO Franchise Professionals today.

Faster to any size disaster

5/2/2018 (Permalink)

Faster to Any Size Disaster

            Across North America, SERVPRO Franchises are gearing up for 2018 to serve you as a leader in the cleaning and restoration industry. Are you ready for what the year may bring your way? While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the not-so-good things –fire or water damage- that is always an unexpected and unwelcome disaster.

            Your local SERVPRO Franchise Professionals are here to help make it “Like it never even happened” if one of those disasters comes your way. With over 1,700 independently owned and operated Franchises, you can trust the team in green to get your property –and life- back to normal. They are only a call away!

Why do we have the urge to "Spring Clean?"

3/1/2018 (Permalink)

Spring is just around the corner and with spring comes the spring cleaning. It’s the time of year when people feel the need to take big cleaning projects, indoors and outdoors. But why? Is it because of the cold and general gloominess of the winter? Is it because we are constantly inside that we feel there is no point in thoroughly cleaning?

If could be because the general idea of spring cleaning (removing furniture, carpets, or even cleaning out the garage) is just rooted in the idea to get the house in order. In our past, our houses became more dirty in the winter. Before the furnace, the house was heated with a wood burning stove or fireplace. Getting the sooty mess out of the home every spring could be a ritual we keep today.

One of the things that most people look forward to with the warm weather is opening the windows and letting the fresh air in and the dust from the long winter out. If could be that with the fresh air we want a fresh home.

While the urge to clean is strong, it’s a good time to get your air ducts and carpet cleaned. A good rule of thumb would be to professionally clean your carpet every 12 months. Possibly sooner if you have children or pets. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet look dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturate with dirt, the soil has penetrated crevices and has become firmly lodged.

With carpet cleaning being recommended every year, the spring cleaning time is a good way to remember to get your carpet cleaned regularly.

The amount of time between air duct cleanings can vary. Ventilation systems are often the biggest culprit in poor indoor air quality. If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, or other contaminants. If you notice an excessive amount of dust in your home, it may be a good time to get your ductwork inspected.

SERVPRO of Lawrence/Ottawa can help with your spring cleaning. With a long list of cleaning services, we can help you get through the spring cleaning urge and with much less effort. With services from whole home cleanings, to simply just having your carpets cleaned. We will get the job done right! You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet “Like it never even happened.”

Call us today. 785-690-7373.

How Can A Homeowner Perform Odor Control?

2/27/2018 (Permalink)

Responsible odor control is key to keeping foul smells from taking over the home, and homeowners can perform many of these tasks on their own. And when a certain stench is proving to be too difficult to deal with, certified professionals can provide ample backup. Certified technicians have access to a variety of commercial products that are designed to neutralize many stenches. And a professional may be necessary if the smell is caused by something like smoke, which is notoriously difficult to neutralize.

However, there are situations where a homeowner can perform some form of odor control on their own. This normally includes smells caused by pet waste and food remnants, and the approach is somewhat simple. To begin with, it is extremely important that a homeowner responds to the source of the smell right away. By washing the area with some hot soapy water, a homeowner can blunt some of the stench, and a homeowner may be able to get rid of it completely by applying white vinegar and water to the area, and by opening windows. Fresh air can go a long way in eliminating repulsive smells, as can vacuuming. Finally, a homeowner can apply baking soda to the carpet to slowly draw the smell out of the flooring. This may take a couple days, but once vacuumed up, it should leave behind a fresher smell.

Again, if these methods aren’t enough, and they often aren’t, then homeowners shouldn’t hesitate to bring in an experienced, certified professional to effectively neutralize the odors.

As experts in deodorization, SERVPRO of Lawrence/Ottawa is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Masking and other short cuts don’t work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.  785-690-7373.

Understanding NWS Forecast Terms

2/22/2018 (Permalink)

(Courtesy: National Weather Service/NOAA, Department of Commerce)

Since we do 24 hour emergency water damage cleanup we definitely keep an eye on the weather. Each time it rains or storms we can get a wide range of phone calls from overflowing sump pumps to leaky windows and roofs, so it’s important for us to follow and understand Weather Forecast Terminology. Here’s some helpful information that should help you understand what all those weather terms mean.

Understanding the terminology behind weather forecasts is an integral part of our everyday decision-making. Below are common weather terms and their meanings.

Sky Condition

Sky condition describes the predominant/average sky condition based upon the amount of sky covered by opaque (not transparent) clouds.

Sky Condition                                                                    Percent of Cloud Cover

Sunny or Clear                                                                   0-5%

Sunny or Mostly Clear                                                    6-25%

Mostly Sunny or Partly Cloudy                                   26-50%

Partly Sunny or Mostly Cloudy                                   51-69%

Mostly Cloudy or Considerable Cloudiness           70-87%

Cloudy or Overcast                                                          88-100%

Wind

Wind describes the prevailing direction from which the wind is blowing with speed in miles per hour. The numbers may vary in other parts of the country due to variation in terrain and elevation.

Sustained Wind Speed                                                 Descriptive

0-5 mph                                                                               Light, light and variable or calm

5-20 mph                                                                             None used

15-25 mph                                                                           Breezy

20-30 mph                                                                           Windy

30-40 mph                                                                           Very Windy

40-73 mph                                                                           Strong, dangerous high winds

74 mph or greater                                                            Hurricane force

Temperatures

Forecast temperature describes the forecast maximum and minimum temperatures or in some cases, the temperature expected at a specific time. Temperature is reported in degrees Fahrenheit.

Description Examples                                                    Range

Near 40                                                                                Approaching 40 or a range from 38 to 42

Around 85                                                                           Range of temps from 83 to 87

Lower 50’s                                                                          Temperatures of 50 through 53

Middle 70’s                                                                         Temperatures of 74 through 76

Upper 30’s                                                                          Temperatures of 37 through 39

60’s                                                                                        Temperatures of 60 through 69

Probability of Precipitation (PoP)

Probability of Precipitation (PoP) is the likelihood of measureable precipitation (or water equivalent of frozen) precipitation falling during a specified period in the forecast area. Measureable precipitation is equal to or greater than 0.01 inch (0.2 mm) over a period of 12 hours, unless specified otherwise.

At times, NWS forecasters may use “occasional” or “periods of” to describe a precipitation event that has a high probability of occurrence, i.e., they expect any given location in a forecast area to most likely have precipitation, but it will be of an “on and off” nature.

PoP                                                                                        Percent Expression of Uncertainty

20%                                                                                        Slight chance

30-50%                                                                                 Chance

60-70%                                                                 Likely

80-100%                                                                               Rain/Snow, etc.

Information shared from the NWS website.